Pros and Cons of Shopping on eBay
Are you a relatively new fan of online shopping? If you are, you may have not yet had the chance to examine eBay. Even if you have never shopped on eBay, there is a good chance that you already know exactly what it is. eBay is an online auction website that allows internet users to sell items that they own, but not longer need or want to have. This is what makes eBay the largest online market place, as just about anyone can buy or sell there. However, with just about anything else you find online, shopping on eBay has its pros and it cons.
One of the biggest pros to shopping on eBay is the large selection of products that you will have to choose from. You can find just about anything on eBay, within reason of course. It is not uncommon to find cars for sale, baby toys, clothing, home décor items, computers, gaming consoles, and much more. Items found on eBay can be purchased in either new or used conditions. It is also important to note that many eBay sellers end up selling the same or similar items. For you, this also enables you to compare prices; to get the best deals.
Another pro to shopping on eBay is that it is relatively easy to do. Once you have registered for a free account with eBay, you are able to start shopping on eBay. When shopping on eBay, you can easily find what you are looking for. In fact, that is another pro of shopping on eBay; the ease of finding what you want. With a simple eBay search or even an advanced search, you could find a number of products that fit the description as to what you are looking for. By viewing those items, you can then decide if you want to purchase them or not.
Speaking of making purchases on eBay, you will also find that it is easy to do. As stated above, eBay allows internet users to post items for sale that they no longer need or want. While still following eBay’s rules, these sellers have a little bit of flexibility, such as how much money they want to charge for their products, as well as what methods of payment they accept. Although some eBay sellers are limited on the methods of payment that they accept, you will find that most are fairly flexible. For instance, common forms of accepted payments of eBay include PayPal, money orders, and personal checks; making it easy and safe to buy on eBay.
Although there are a number of pros to shopping on eBay, it is also important to mention the cons, as there are some of those as well. One of the biggest cons or downsides to shopping on eBay is that eBay is home to a number of scammers. While eBay works hard to eliminate these scams and shield buyers, like you, from them, there are some that get past security. With that in mind, if you proceed with caution, you should be able to safely shop eBay, without any problems. The few eBay scams that you will want to be on the lookout for involves sellers that advertise they have products that they don’t really have, sellers who claim products are in excellent condition when they are not, and others along those lines.
In connection with eBay scams, another downside to eBay is that just about anyone can become an eBay seller. This means that someone who has every intention of taking your money, but not delivering a product can register for an account with eBay and start selling. Of course, eBay catches onto these sellers pretty quickly and, most of the time, their accounts are disabled. With keeping that in mind, you just need to watch who you do business with. Be on the lookout for any sellers with a large number of negative feedback ratings or sellers who are new to eBay.
As you can see, there are a number of pros and cons to doing your shopping with eBay. For the most part, most eBay buyers have a positive experience with eBay. If you watch what you are doing, namely what you choose to buy and from whom, you should also be able to have a positive experience on eBay; one that will likely bring you back for more shopping.
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How to Get Started on eBay
Are you interested in using eBay to buy the products that you need or even sell items that you no longer want? If you are, you will need to create an eBay account, if you haven’t already done so. Although many automatically assume that getting started with eBay is a complicated task, it doesn’t have to be. All you really need to do is follow a few simple steps and you should be good to go.
The first thing that you will want to do is visit eBay’s website, which is located at eBay.com. Once you are at eBay’s website, you can then click on the link that allows you to register a new account. At that stage, you will be brought to a signup form. That signup form will ask you a series of questions. For instance, you will need to enter in your full name, your address, your telephone number, as well as an e-mail address. You will also be required to come up with an eBay screen name or sign in name, as well as an eBay password, which will be used to access your eBay account. Once you have correctly filled out the form, you will be sent a verification email from eBay.
Once you have received eBay’s verification email and followed all of the instructions, which will help you validate your eBay account, you will be able to start using eBay right away. When you first get started, you may need to sign in to your eBay account. As previously stated, you will need to use your eBay sign in name or screen name and password to do so. For that reason, you may want to write down your sign in information and keep it in a safe place. Once you have signed in to your eBay account, you can then do whatever you want; buy or sell.
If you are interested in using eBay to shop online, to buy, you will want to start searching for items to buy. This can be done a number of different ways. eBay allows you to browse through their large selection of items, by detailed categories. You can also perform a standard eBay search or an advanced one. Searches are more likely to give you accurate, tailored results. When browsing or searching for something in particular, you should be able to see a large number of auction listing all on one page. The information that you will be presented with at this time is the standard, bare minimum. If you would like more information on the item in question, such as how much shipping costs or too see additional pictures, you will want to click on the link to view the detailed sales page. Should you like what you see, follow the instructions to buy and you will have made your first purchase on eBay!
As it was previously stated, if you are interested in selling on eBay, to make a little bit of extra money, you can also do so. The only difference is that you are required to pay small fees to become an eBay seller, unlike eBay buyers who have completely free accounts. The amount of money that you are charged will all depend on your auctions, particularly how much you list each item for, as well as how well each item sells. To get started with selling, you will want to click on the “sell,” link at the top of the eBay webpage. What is nice about listing items for sale on eBay it is relatively easy to do. For instance, you need to choose a category for your item, make a headline for your auction listing, write a description of your product, upload pictures of what you are selling, outline shipping costs, as well as accepted forms of payments, but everything is outlined for you, in a step-by-step matter.
Whether you are interested in becoming an eBay buyer or an eBay seller, you can do both, in as little as a few minutes. eBay, as previously mentioned, is considered one the most shopped at online marketplaces. For you, this means that if you are looking to make money on eBay, you should be able to do so and if you are interested in buying on eBay, you should be able to find millions of products to choose from.
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10 Tips for Increasing Your eBay Response.
So you’ve got the buyer in front of your auction, and they’ve read the description. They’re must be interested, or they wouldn’t be looking… but just how can you push them over that line and make them leave a bid? Read on for some tips.
Improve your picture: In all that description writing, you might have missed the vital importance of your item’s picture. A picture with bad lighting or an intrusive background looks amateurish and won’t make anyone want to buy from you.
Add an About Me page: You’ll be surprised how much you can reassure bidders just by creating an About Me page and putting a little bit about yourself on your business on there. You can also have a few special offers there for people who bother to look at the page, and let people subscribe to your mailing list so that you can email them updates.
Use SquareTrade: Signing up at SquareTrade and displaying their logo on your auctions shows that you are committed to have them resolve any disputes that arise. You always see this on PowerSellers auctions – it makes you look more professional.
Write terms and conditions: Have the ‘small print’ clearly visible on all your auctions, giving details of things like shipping times and prices, your refund policy, and any other business practices you might have. This helps build confidence with buyers.
Show off your feedback: Copy and paste a selection of the feedback comments you’re most proud of to each item’s description page, instead of making bidders go and look for it. If you have 100% positive feedback, be sure to write that on every auction too.
Add NR to your titles: If you have extra space in a title, put ‘NR’ (no reserve) on the end. Bidders prefer auctions that don’t have a reserve price, and doing this lets them see that yours don’t.
Benefits not features: Make sure your description focuses on the benefits that your item can give to the customer, not just its features. This is a classic sales technique. If you have trouble with this, remember: ‘cheap’ is a feature, ‘save money’ is a benefit.
List more items: If you want more people to respond to your items, then list more items! You might find you have better like listing items at the same time, instead of one-by-one. There’s no need to use a Dutch auction – you can just keep two or three auctions going at once for an item you have more than one of in stock.
Accept unusual payment methods: To reach those last few buyers, accept payment methods that many sellers don’t, like cheques.
Buy some upgrades: The best upgrade is the most expensive one, which makes your item appear first in search results. In crowded categories, you might find that this is worth the money.
Once you’ve got some buyers, you want to keep them coming back to you. The next email will show you how to turn one-time buyers into long-term customers.
How to Find Great Deals at eBay
Everyone loves a great deal! Many people spend
quite a bit of time searching for good deals on the
items that they want and need – and when they find
those deals, they experience a certain amount of
satisfaction. These people typically haunt garage
sales, stores that are holding sales, wholesale
warehouses, flea markets, and especially online
and offline auctions. With the incredible number of
auctions that are constantly going on at eBay, it
can be difficult to find the items you want, at the
price you want to pay. But it isn’t impossible to find
great deals!
There are steps you can take to ensure that you are
getting a great deal on the items you purchase
through eBay. In fact, these same steps will also
help to protect you against fraud. Participating in
online auctions is a great deal of fun, but you must
use caution as well. This caution entails doing your
research before you place any bids.
Start with the auction in question. Make sure that
you read every word of the description and the
auction details. You can never have too much
information – especially if that information is
about an individual that you may be doing business
with. Pay special attention to what the description
and auction details do not say. For instance, is a
guarantee mentioned? Is the item new? Is it
authentic? Is there proof of authenticity? Look for
auctions that provide the right information – and
the right amount of information. Avoid those that
do not.
Who will pay the shipping and handling costs? Often,
the buyer pays these costs, and sometimes, the
seller tries to charge more than the actual shipping
and handling costs are. Beware of high shipping
costs, especially for items that will be auctioned
off at a very low price. Also note when the item is
supposed to ship after the bidding has ended.
Depending on what you are trying to purchase the
item for, it may not arrive in time.
Don’t make the mistake of bidding on an item simply
because it is a ‘good deal.’ It is only a good deal for
you if the item is something that you really want or
need. Many people simply bid for the sake of
bidding – or winning – without having any real need
or desire for the item in question. Before bidding on
items that you do want or need, check prices
around the Internet and the prices available from
offline sources as well. Just because it is on eBay
does not guarantee that it is the cheapest price
available!
Finally, learn more about the seller. Can you trust
them? What is their rating? Read their feedback
page! Failure to learn more about the seller can be
costly. Not everyone is as honest as you are – and
the seller may be trying to take advantage of people
that simply don’t know enough to find out more
about them. Sometimes scammers make their
auctions sound like really great deals. Beware of
prices that seem extremely low!
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An eBay Seller’s Checklist.
Being a seller is a lot of responsibility, and sometimes you might feel like you’re not doing everything you should be. This simple checklist will help you keep on top of things.
Have you found out everything you possibly could about your items? Try typing their names into a search engine – you might find out something you didn’t know. If someone else is selling the same thing as you, then always try to provide more information about it than they do.
Do you monitor the competition? Always keep an eye on how much other items the same as or similar to yours are selling, and what prices they’re being offered at. There’s usually little point in starting a fixed price auction for $100 when someone else is selling the item for $90.
Have you got pictures of the items? It’s worth taking the time to photograph your items, especially if you have a digital camera. If you get serious about eBay but don’t have a camera, then you will probably want to invest in one at some point.
Are you emailing your sellers? It’s worth sending a brief email when transactions go through: something like a simple “Thank you for buying my item, please let me know when you have sent the payment”. Follow this up with “Thanks for your payment, I have posted your [item name] today”. You will be surprised how many problems you will avoid just by communicating this way.
Also, are you checking your emails? Remember that potential buyers can send you email about anything at any time, and not answering these emails will just make them go somewhere else instead of buying from you.
Do your item description pages have everything that buyers need to know? If you’re planning to offer international delivery, then it’s good to make a list of the charges to different counties and display it on each auction. If you have any special terms and conditions (for example, if you will give a refund on any item as long as it hasn’t been opened), then you should make sure these are displayed too.
Have you been wrapping your items correctly? Your wrapping should be professional for the best impression: use appropriately sized envelopes or parcels, wrap the item in bubble wrap to stop it from getting damaged, and print labels instead of hand-writing addresses. Oh, and always use first class post – don’t be cheap.
Do you follow up? It is worth sending out an email a few days after you post an item, saying “Is everything alright with your purchase? I hope you received it and it was as you expected.” This might sound like giving the customer an opportunity to complain, but you should be trying to help your customers, not take their money and run.
Being a really good eBay seller, more than anything else, is about providing genuinely good and honest customer service. That’s the only foolproof way to protect your reputation. Of course, you might be wondering by now whether it’s really worth all the hassle to get a good reputation on eBay. Won’t people buy from you anyway, and couldn’t you just open a new account if it really comes down to that? Our next email will set you straight.
Finding Vintage Disneyana
Vintage Disneyana has become a personal passion of mine. I’ve been searching for it for years now. I attend art auctions regularly, but usually only find vintage Disneyana at a small percentage of them.
I found a darling 1938 Knickerbocker Mickey Mouse dressed in a Santa suit at an art auction a few years ago. This was an extraordinary vintage Disneyana find. There was some very fine crazing to the face, but no flakes in the paint.
I did some research after the art auction and it turns out that my vintage Disneyana has quite a history. This toy was a one of a kind Mickey Mouse toy made by Knickerbocker for a department store at Christmas and was given away for a contest. I was happy that the beard was real wool fur.
I searched for several years at art auctions until I found a Mad Hatter china teapot. This vintage Disneyana was made in 1951 by Regal for Disney. I always loved Alice in Wonderland and this teapot was very special to me.
My love of vintage Disneyana runs through lots of mediums. I buy figurines and paintings and anything else that strikes me as special while I’m at art auctions. If something is really rare or unusual and still has a whimsical feel to it, I’ll try to win it.
I found a painting that I fell in love with. It fit with my love of vintage Disneyana. The painting was created in 1949 and depicted the Cinderella castle. It was originally created for a Disney holiday card. I won the painting for four thousand dollars and felt like I had gotten a great deal.
The old Disneyland maps have become very expensive pieces of vintage Disneyana. I have been finding more of the old maps at art auctions, but they are usually not in good shape. The nicest map I’ve found was from 1958, which is also the year I was born.
The 1958 map of Disneyland was the first one that was made poster sized. The art auction I found this piece of vintage Disneyana at had numerous Disney lots up for auction that day. I had not expected to find such a great item. This map had been stored rolled and had never been folded. I paid two thousand dollars for it and it was worth every penny.
Snow White and the Seven Dwarfs was my little sister’s favorite movie when we were kids. I look for vintage Disneyana that features it when I am art auctions. The best item I’ve found for her was figurines from the 1950s that were of Snow White and six of the seven dwarfs. There was one figurine missing, Sneezy.
My daughter has fallen in love with Bambi. She had me buy her the DVD and she has watched it over and over again. I was at an art auction and found a nice Bambi figurine while they were auctioning off vintage Disneyana. I gave it to her for her last birthday and she says that it is her most prized possession!
I was shocked at an art auction that I attended that had a wonderful 1930s Mickey Mouse lamp and lampshade. The art auction had not even advertised that they were auctioning vintage Disneyana. If they had advertised this item, I know that more people would have come to the auction. I won the lamp for five hundred dollars because I had no competition.
The most common vintage Disneyana that I find at art auctions is watches. I don’t like watches. I never buy any of the Disney watches. I am usually disappointed when an art auction advertises vintage Disneyana and all they have up for auction is watches.
I bought an autographed Fantasia album at a vintage Disneyana sale. The art auction had a lot of signed and autographed items and Disney items were among them. The signatures on my vintage Disneyana included Walt Disney, Leopold Stokowski (the conductor) and both of the original animators, Frank Thomas and Ollie Johnson. This was a fantastic find for my collection.
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Breweriana at Art Auctions
My father-in-law is very interest in beer art. Breweriana is the special name for beer related artifacts. I’ve been watching for special pieces to add to his collection at art auctions I’ve been attending.
The first breweriana piece that I acquired for my father-in-law was a 1940s Lone Star Beer sign. He was so happy with this find at the art auction that he asked me to keep finding him interesting pieces of beer history. I think that finding breweriana at art auctions is definitely a commentary on today’s society.
I found another really old piece of breweriana at the very next art auction I attended. It was another sign and it was from the 1930s for Ziegler Beer. I was at an art auction in Wisconsin and had to ship that sign to my father-in-law by freight.
My quest for breweriana has taken me to some art auctions that I would not have ordinarily attended and I’ve met people that I don’t ordinarily meet. I got into a bidding war with a Cajun man over a Jax Beer sign from the 1930s. The auctioneer said that it was a piece of New Orleans history.
The Cajun outbid me at every opportunity. I had a limit that had been set by my father-in-law and we were closing in on it when he finally stopped bidding. I won that piece of breweriana at the art auction for eight hundred dollars.
The porcelain breweriana signs are showing up at art auctions all over the country. I found another one from the 1930s for Supreme Beer that was double sided and oval. I was really pleased when I was able to present that one to my father-in-law.
The tin breweriana signs are actually not showing up as often at art auctions. I felt fortunate when I found one from the 1930s for Washington Beer. The ceramic breweriana signs are much more commonplace.
After my first few purchases of breweriana for my father-in-law he decided that his taste really did run to items from the 1930s and 1940s. I’ve tried to keep this in mind when I find new acquisitions.
I usually stay away from neon or illuminating breweriana. I just don’t think it fits in with the feeling of my father-in-law’s collection. The antique feel of everything is nice. He has taken up beer making as a hobby since his wife passed away, so it is not a far leap to beer art collecting.
The Goetz Country Club Beer sign that I won at an art auction in Indiana was a little more chipped than the other pieces I’ve gotten. I was intent on winning this sign because Goetz was my father-in-law’s mother’s maiden name. He was so happy with this old piece of breweriana because of the name on it that it instantly became the centerpiece of his collection.
I found two pieces of cardboard breweriana at an art auction in Ohio. I decided that they were going to sell so cheaply that I could buy them and frame them for the collection. I’m glad I went to that art auction.
I won a sign for Velvet Beer and another one for Stratford Beer. They both were from the 1930s and they were more colorful than tin breweriana signs that I’d purchased at other art auctions. The framer that I used framed both pieces for fifty dollars.
The art auction that I attended in Rochester, New York turned out to be very fruitful for my father-in-law’s breweriana collection. There was a Standard Dry Ale reverse painted glass sign up for auction. The sign had hung in a bar until the 1960s when the bar closed down.
The most recent piece of breweriana that I bought at an art auction was an original prohibition era Miller High Life Brew sign. The red and black sign looked great on the wall with the other signs in the collection. My father-in-law plans to build an old-fashioned bar in his home, at least the decorating is complete!
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How Important is Your Buyer’s Reputation?
Your reputation as a buyer (or ‘feedback rating’) is the most important thing people see when they deal with you on eBay. It is on the basis of this little number that they will decide whether they can trust you or not.
Each time you buy or sell something on eBay, people can leave feedback for you, and you can leave feedback for them. This feedback can be positive, negative, or neutral, along with a comment. Your feedback rating, then, is worked out using a very simple sum: the number of positive feedback comments people have left for you, minus the number of negative ones. This means that someone with a feedback rating of 28, for example, might have 30 positive ratings and 2 negative ones.
If you are a considerate buyer, then you should find that positive feedback will just appear next to your username, without you needing to do anything. If you want to help it along, though, there are a few things you can do.
Always leave feedback for others: People will feel an obligation to leave feedback for you if you leave it for them (eBay will send you an email after each transaction to offer you the opportunity). Take the time to write a positive comment about sellers who do what they should and the chances are they’ll do the same for you.
Pay promptly: Sellers love nothing more than to be paid promptly – paying as soon as the auction ends saves the seller all sorts of worry, especially if you pay by credit card or another electronic method. You will often find that your positive feedback appears within a few minutes of you paying if you pay as soon as the auction ends.
Don’t be a difficult customer: Understand that your seller might take a day or so to respond to you, and perhaps a few days to send your item – harassing them is nasty and unnecessary, and won’t get you good feedback.
Build relationships: If a seller sells a lot of a certain kind of thing you like, buy from them a few more times. They will be very happy to find a regular customer, and will go out of their way to leave positive feedback like ‘a joy to deal with as ever’. Also, they might offer you a few special deals!
Sellers won’t generally be reluctant to sell to buyers without much of a reputation, simply because it is the buyer who takes most of the risk in a transaction. It is worth remembering, however, that transactions where you are the seller and where you are the buyer are counted towards the same feedback total – so if you ever want to start selling, being a good buyer is especially worthwhile.
On eBay, people pay far more attention to sellers’ ratings than they do to buyers’ – most sellers can’t be bothered to check their buyers’ feedback, while bad feedback on a seller can (and should) be a dealbreaker. When you are buying, then, you need to worry more about the seller’s reputation than you do about your own, and that’s why the next email will be all about sellers’ feedback ratings.
When and How to Withdraw Your eBay Bid (and Why You Might Not Want To).
eBay are a little strict about letting you withdraw your bid. They call it a ‘bid retraction’, and have a stringent set of conditions that you must meet before you are allowed to do it. Here are eBay’s three acceptable reasons for withdrawing a bid.
You made a typographical error: This means that you accidentally typed the wrong amount into the bid box, bidding a far higher price than you meant to. This can be scary: imagine bidding $100 and accidentally adding an extra ’0′! You are entirely allowed to withdraw your bid in this situation, and bid again if you want to.
The item’s description changed: If you bid on something and then the seller updates the description, you have the right to withdraw your bid. It wouldn’t be fair, after all, to force you to take something that you now realise you don’t want.
The seller is uncontactable: If emails to the seller bounce and they don’t answer their phone, then the auction obviously can’t continue, and you can cancel it.
So How Do I Retract My Bid?
eBay hide away the bid retraction form a bit, because they don’t like people using it. You can find it by going here: cgi1.ebay.com/aw-cgi/eBayISAPI.dll?RetractBidShow.
Now all you need is the item number from your auction: this can be found on the item description page’s top right corner. If you can’t see it on the page, look in your browser’s title bar, and in any emails eBay have sent you about your bid on the item. Choose one of the three allowed reasons, click ‘retract bid’, and you’re done.
Are There Any Consequences?
Well yes, there are. The more unethical among you might have considered that you could just cancel bids anytime you feel like it by saying that you accidentally entered the wrong amount. eBay are one step ahead of you. Each time you retract a bid, it is counted on your feedback page for all to see – and anyone with a lot of retracted bids looks more than a little dodgy. eBay also say that abusing the bid retraction feature could get you banned.
So is there a way to retract your bid without facing a penalty? There is if your seller is nice, and most are. Sellers can cancel bids on their auctions at any time, and if you email them with a half-decent excuse then most will be more than happy to do this for you. After all, it’s not in their interest for their item to go to someone who won’t like it, as you might leave negative feedback.
Of course, retracting your bid should still be a rare thing: you won’t win auctions that way! If you’ve followed us this far, the chances are you’ve won an auction by now, or you’re close – but you might be a little puzzled about what to do next. Our next email will give you a few pointers.
EBay: The First 10 Years.
Yes, you read that correctly: ten years. eBay was created in September 1995, by a man called Pierre Omidyar, who was living in San Jose. He wanted his site – then called ‘AuctionWeb’ – to be an online marketplace, and wrote the first code for it in one weekend. It was one of the first websites of its kind in the world. The name ‘eBay’ comes from the domain Omidyar used for his site. His company’s name was Echo Bay, and the ‘eBay AuctionWeb’ was originally just one part of Echo Bay’s website at ebay.com. The first thing ever sold on the site was Omidyar’s broken laser pointer, which he got $14 for.
The site quickly became massively popular, as sellers came to list all sorts of odd things and buyers actually bought them. Relying on trust seemed to work remarkably well, and meant that the site could almost be left alone to run itself. The site had been designed from the start to collect a small fee on each sale, and it was this money that Omidyar used to pay for AuctionWeb’s expansion. The fees quickly added up to more than his current salary, and so he decided to quit his job and work on the site full-time. It was at this point, in 1996, that he added the feedback facilities, to let buyers and sellers rate each other and make buying and selling safer.
In 1997, Omidyar changed AuctionWeb’s – and his company’s – name to ‘eBay’, which is what people had been calling the site for a long time. He began to spend a lot of money on advertising, and had the eBay logo designed. It was in this year that the one-millionth item was sold (it was a toy version of Big Bird from Sesame Street).
Then, in 1998 – the peak of the dotcom boom – eBay became big business, and the investment in Internet businesses at the time allowed it to bring in senior managers and business strategists, who took in public on the stock market. It started to encourage people to sell more than just collectibles, and quickly became a massive site where you could sell anything, large or small. Unlike other sites, though, eBay survived the end of the boom, and is still going strong today.
1999 saw eBay go worldwide, launching sites in the UK, Australia and Germany. eBay bought half.com, an Amazon-like online retailer, in the year 2000 – the same year it introduced Buy it Now – and bought PayPal, an online payment service, in 2002.
Pierre Omidyar has now earned an estimated $3 billion from eBay, and still serves as Chairman of the Board. Oddly enough, he keeps a personal weblog at pierre.typepad.com. There are now literally millions of items bought and sold every day on eBay, all over the world. For every $100 spent online worldwide, it is estimated that $14 is spent on eBay – that’s a lot of laser pointers.
Now that you know the history of eBay, perhaps you’d like to know how it could work for you? Our next email will give you an idea of the possibilities.