Watch Out for eBay Automobile and Computer Scams.
There aren’t that many scammers on eBay – but the ones there are tend to be greedy. This means that they will always try to pull their scams on high-value items like cars and computers, so that they can make a lot of money quickly. Since buyers generally buy these items very rarely, they may not know about the various scams out there.
Automobile Scams.
With cars, you will generally find that scammers try to get you to send them money in advance, for whatever reason. For some reason, some people aren’t all that reluctant to pay 50% or 25% of the money before delivery using a relatively insecure payment method, especially on a car. They reason that the seller will obviously deliver it, as they’ll want the other half of the money.
But there never was a car! Pictures of cars aren’t hard to find, and the experienced scammers will have a whole library of pictures of different cars. The seller just got your $5,000 for nothing, and you can leave them all the negative feedback you like. They’ll just go and open another eBay account and find their next sucker.
While it’s not an outright scam, what you might find is that the car does turn up, but simply doesn’t live up to the description – it has been oversold, in the tradition of used car dealers through the ages. If this happens to you then you should open an eBay dispute and say your item was not as described – you might get a partial refund.
Computer Scams.
If you bid in a computer auction but don’t win, the seller might email you to ask whether you would like to buy a computer the same as the one they just sold through their own website.
This is a bad idea! You have no guarantee that the item will ever arrive, and you haven’t just given them your money – you’ve given them your credit card details too.
There are sellers with nothing but positive feedback who use this scam often – and since you won’t be able to leave them any feedback on the transaction, their reputation will stay that way. If you complain to eBay that you bought an item outside the site and got scammed, they will tell you to get lost and not do it again.
How to Beat the Scams.
There are lots of ways to beat the scams. First, whenever you buy anything expensive, be sure to check your seller’s reputation thoroughly. Make sure they have sold items of a similar high value before, and haven’t just sold a string of $10 items to get their feedback rating artificially high. If you want to be even more cautious, insist that the money is placed in an escrow service (eBay recommend escrow.com – don’t use any other service unless you’re sure of it).
To be honest, it’s generally quite a bad idea to use eBay to buy things like cars and computers to begin with – you can get them anywhere, and the discounts aren’t that big any more. It’s better to use eBay for those rare, special things that you can’t find anywhere else. The next email will give you some tips for buying collectibles.
How to Avoid eBay Scams and Fraud
Countless people have been scammed and
defrauded on eBay. eBay is a fun place to bid on
items and to sell items – but you must know how to
recognize a scam, and how to avoid them, them or
you quickly join the ranks of those who have lost
their money to eBay scams. Of course, if you are
scammed, there are some actions you can take the
correct the situation – but in many cases, the
scammer does indeed get away! The best option is
to avoid being scammed.
You can easily avoid many scams with the payment
method that you use – whether you are a buyer or a
seller. eBay owns Paypal, and in most cases,
Paypal is the payment method you should use. First,
as a buyer, if you are scammed or less than
satisfied with the item when it arrives, you can
dispute the charge easily, and demand a refund. The
seller must reply and show proof that the item was
shipped, and that it arrived in the condition that you
expected, or Paypal will return your funds to your
account.
As a seller, you can protect yourself by only
accepting Paypal. This will eliminate the chances of
receiving a bad check or having the buyer dispute a
credit card charge. Instead, they must dispute the
charge through paypal, and you of course will be able
to prove that you shipped the product. You cannot,
however, prove that the product arrived in the
condition that was expected. In this case, you should
demand that the product be returned to you before the
refund is issued.
Another common scam that buyers use is the
bidding scam. This type of scam is run either with
two separate eBay accounts – with one person in
control of both of them, or with two friends with
separate eBay accounts. A very small bid is placed
on your item, using one account. This is followed by
a very high bid, from the other eBay account. Right
before the bidding ends, the high bid is cancelled or
withdrawn, leaving the low bid as the winning bid.
This bid can only be avoided by setting a reserve price
– the lowest bid that can be placed is the same as the
reserve price that you set.
If you are an eBay seller, you can further protect
your auctions by placing a notice on your auctions
page, declaring that you have the right to back out
of the sale if you suspect potential fraud. As both a
buyer and a seller, also beware of spoofed emails.
These emails appear to be from eBay. The email
may claim that you need to verify your information,
and ask you to login to your eBay account, using
the link provided. If you follow that link, the site looks
exactly like eBay, but it is actually a scam to get
your eBay login details, as well as your credit card
details! eBay will never ask you to do this. If you
suspect a spoofed email, report it to eBay
immediately!
Don’t let scammers ruin your eBay fun! Just use
good common sense, and a reasonable amount of
caution, and everything should run smoothly. Report
suspicious activity to eBay, and if a deal doesn’t feel
right, simply back away from it and move on to the
next auction.
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Taking Advantage of “Slow” eBay Auctions.
Some auctions get hundreds of bids, but some go much more slowly, getting only a few bids or even none at all for days. Auctions are generally much slower during the summer months than they are in the winter – and sales on eBay are slowing each year, as more sellers than buyers sign up, hoping to get rich quick. There are a number of ways that you can take advantage of slower auctions to get the best price.
Wait to Bid.
If you bid, then everyone can see you’re interested – and that might make them interested too. Leaving the item alone for as long as you can bear will make it look less popular, and keep the price down so you can come in at the last minute and get a bargain.
Make an Offer.
If the seller is selling an item using ‘Buy it Now’ and it still hasn’t sold when the auction is about to end, use eBay’s ‘Best Offer’ service to make them an offer on it. The chances are they’ve listed the item two or three times before, and they’ll be so annoyed at the prospect of re-listing it yet again that they’ll accept your offer just to get rid of the thing.
Conspire with Other Buyers.
You might not have thought of this, but if there are two auctions for the same item and only you and one other buyer are bidding, why not get together and work out a ‘you take this one and I’ll take that one’ deal? This avoids you raising the price on both auctions just to get one each. If you make a few friends, you can even work together on auctions long-term, taking it in turns to bid.
Be Snobbish.
Send the seller emails asking questions about the condition of the item, and making it very clear that you are a discerning buyer and will only accept things of the highest quality. This will make them feel better about selling you their item for less.
Don’t Feel Guilty.
There really are too many sellers on eBay now, to the point where you can get common items at very low prices. Long-term, this will probably force those sellers out of business, but that’s the way a market works – it’s supply and demand.
Buy in Bulk.
When auctions are slow, many sellers will have had the same stock for a long time. If you offer to take ten things off their hands all at once then you can almost name your price – the chances are that they’ll fall over themselves to give you a good deal. If you come back again and buy another ten items then they’ll love you even more.
The longer you spend on eBay, the more experienced you’ll become – and the greater the chances are that you’ll stumble across an auction for something very odd, and quite unexpected. In the next email, you’ll hear all about the strangest eBay items ever sold.
How to Check an eBay Seller’s Reputation (and Why You Should Do It).
When you buy something from an eBay seller, you are giving them your money and hoping that you will get something in return. However many guarantees of safety eBay might make to you, nothing is certain: if you just give your money to scammers all the time without doing any checks then the chances are you won’t get all of that money back.
That’s why you should always check the seller’s reputation, or ‘feedback rating’. This is a quick and easy-to-read summary of their history as an eBay seller, which gives you some idea of whether or not you should trust them with your money. Buying anything is a calculated risk: you want to minimise that risk.
How to Check Feedback Ratings.
On each item’s description page, there is a box in the top-right hand corner about the seller, with the title ‘Seller information’. This contains the seller’s name, their feedback score, and their positive feedback percentage, as well as any stars they have earned.
Different coloured stars are given to eBay sellers depending on their rating, in this sequence: yellow, blue, turquoise, purple, red, green, shooting yellow, shooting turquoise, shooting purple, shooting red. Anyone with a ‘shooting’ star is an experienced eBay member who you should be able to trust.
If you click on the seller’s name, you can get to a more detailed view of their reputation – their ‘member profile’ page. This page shows the total number of people who gave them a positive or negative rating, as well as a breakdown by time. You can also see a complete history of all the comments that have ever been left about them, with the most recent first.
What to Look For.
You might assume that anyone with a very high number can be trusted, but that isn’t always true. It is more important to look at their positive feedback percentage – and you should really consider anything below 99% to be a red flag and investigate further.
Take a look through the first visible page with the most recent transactions: are there any negative comments? What do they say? Take others’ experiences into account, as they could happen to you if you deal with this person. Be careful not to punish sellers unfairly, however, if they did bad things in their past on eBay but have improved since. You should look at the breakdown by time and ignore any negative feedback that was left a long time ago. Equally, though, you should sit up and pay attention if a seller seems to have been left an out-of-character amount of bad feedback in the last month or so.
Now that you know who to trust, it is worth learning a little more about how the different kinds of auctions work, so that you don’t accidentally slip up and make yourself and your feedback page look bad. Our next email will be about the different kinds of auctions you can expect to encounter during your time on eBay.
EBay Sellers: Should You Open an eBay Store?
Are you an eBay seller? If you are, there is a good chance that you have heard of an eBay store before. In fact, you may even have your own eBay store. eBay stores are increasing in popularity. For that reason, if you currently don’t have an eBay store, you may be wondering whether or not you should open one. To determine whether or not you should open an eBay store, you may want to examine the advantages and disadvantages of having one.
Before examining the advantages and disadvantages of having an eBay store, you may be wondering exactly what one is. In a way, having your own eBay store can be compared to having your own retail store. By paying a small monthly fee, you are able to create your own customized “storefront.” This storefront is what customers will see when they visit your eBay store. For instance, you can make your own logo, create your own eBay store, and do much more. As previously mentioned, you must pay a small monthly fee to have an eBay store; however, you must also pay traditional final value and insertion fees. Despite having to pay traditional eBay fees, they are much lower than normal, if you have an eBay store.
Perhaps, a decrease in eBay fees is one of the biggest benefits to opening up your own eBay store. If you only sell a few items a month on eBay, it might not necessarily be worth it for you to open up an eBay store, but if you are a medium or high volume seller, you could save a considerable amount of money by opening up your own eBay store. It is also important to mention easy of use. Creating your own eBay storefront page is easy to do, as well as creating your own eBay listing. Despite being listed in your eBay store, you create all of your eBay listings the same way as you did before, with eBay’s step-by-step guide.
Although there are a number of advantages to having an eBay store, there are also a number of disadvantages or downsides to doing so as well. One of those downsides is marketing. Unlike many traditional auction listings and “Buy It Now,” listings, which show up in eBay searches, items inside eBay stores do not. Essentially, this means that it is your responsibility to get traffic to your eBay store. Without traffic, your eBay store items will not be able to sell. While there are easy ways to get traffic to your eBay store, like using traditional auction style listings, which will appear in eBay searches, and then place a link to your eBay store, and such, it can be time consuming to do. How you will make money is definitely something to consider before opening up an eBay store.
As you can see, there are a number of advantages and disadvantages to opening up an eBay store. The decision as to whether or not you want to open up an eBay store is yours to make, but you are advised to at least look into to doing so. Thoroughly researching and examining eBay stores is a great way to learn more about them, as well as gain insight into whether or not you can profit from having one. While having an eBay store isn’t for everyone, there are a number of eBay sellers who have noticed an increase in profit since opening their own eBay stores.
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EBay Description Writing Tips.
Once you’ve drawn the buyers in with your title, the next thing to do is to tell them all about your item with the description. But just what should you write in your description?
At its heart, your item description is an ad. Without making it too obvious, you should be writing sales copy. You’re trying to get buyers excited about your products, and that’s usually hard – but on eBay, if you have the right thing to sell and give enough details, the buyers almost excite themselves.
Technical Details.
Include every technical detail you know, including the item’s manufacturer, its condition, how big it is, where and when it was made, its history, and anything else special about it. Don’t be too boring, though: the best descriptions are written in friendly, conversational language, and show a real knowledge of the item. Whatever you do, make sure you tell the truth!
Remember that most of the people who’ll be buying your item will be just as knowledgeable about it as you are, if not more – this is their hobby, and they’re experts. Don’t feel like you need to explain the basics of the item: just go into as much technical detail as you can. As a rule, don’t write anything in the description if you don’t know what it means, as the chances are someone will, and if you’ve got it slightly wrong then you’ll look like you don’t know what you’re talking about.
Interesting Details.
You might find that you enjoy writing a few things about how you got the item, why you’re selling it, and who you think might like it. This isn’t strictly necessary, but it gives your auctions some character and a personal touch, and can make people more likely to trust you. People might wonder what you’re doing selling 500 CDs all at once, and if you tell them the reason, then they’ll feel reassured that nothing dodgy is going on. If you’re selling them because you’re having a baby and you need the space, just say so.
Write as Much as You Can.
Leave nothing out of your description, even if that seems to you like it makes it cumbersomely long. There is no way you can be too thorough: someone, somewhere will appreciate that you took the time to write the extra information.
Don’t assume that anyone who wants extra information will email you to ask a question: many buyers are shy and won’t do it. Think of questions that buyers might have and add the answers to your description, as people generally tend to ask the same questions over and over again.
Each time a buyer does email you with a question, you should both answer their question and update your description so that it will include the answer next time. If people ask questions that are answered in the description, try putting these parts of the auction on a line alone, or in bold, to make them easier to notice.
In the next email, we’ll focus on increasing the number of buyers who respond to your auctions.
When to “Buy Now” and When to Bid.
You will often find yourself facing the choice of whether to pay a fixed price or keep on bidding. This choice might be presented to you in a single auction, or you might be choosing between different auctions of the different types. So should you use that ‘Buy it Now’ button or keep on trying to outbid everyone else? It’s all a question of weighing up the advantages and disadvantages.
Buy it Now.
- The Advantages.
When you use Buy it Now, you know the asking price and you can take some time to decide whether to pay it or not – you can even negotiate. You don’t need to keeping your eye on the auction, or get caught up in the last-minute bidding frenzy that is now inevitable on any popular item. Not only that, but the seller will be happy to get a fixed price for their item, and they’re likely to nicer to you than usual. Some sellers can be a little resentful when they feel that you got a little too much of a bargain on their item.
- The Disadvantages.
You will almost certainly pay more for the item, especially with more expensive items. Also, it takes some of the fun out of eBay. Aren’t you there for an auction, after all? If you want to pay a fixed price then there are thousands of online stores you could be visiting. It’s like pressing ‘collect’ instead of ‘gamble’ on a fruit machine: it’s the boring option. But then, maybe that’s what you want.
These rules are relatively constant: there are few times when using Buy it Now would allow you to get something cheaper, or when bidding would be an easier way to do it. In the end, as with so many things in life, it’s a simple question of price vs. convenience, and it’s up to you.
There are those times, though, when the strategic use of the Buy it Now button can be a useful tool to help you outwit your competition. If the current bid is almost as high as the Buy it Now price, then why bid higher and keep the contest going? Clicking that button is a no-brainer. The same goes for times when a seller has, for some reason, set the Buy it Now price only slightly higher than their starting price for bids. Why bother to go through all the hassle of bidding?
You might also find that there are times when you should leave the Buy it Now button as a last resort: it can be a useful way of ending last-minute contests with a decisive ‘this is mine’ gesture.
In fact, there are all sorts of tricks you can use on eBay, if you want to get ahead of the game. Remember that most buyers on eBay are casual, and don’t know what they’re doing: a little knowledge can go a long way in getting you an advantage. Our next email will have a few tips and tricks for you.
Increase Your eBay Profits Without Relying on
eBay!
While it is possible to earn a full time living on eBay,
it is a mistake to depend solely on eBay for your
income. You could be using your eBay auctions to
generate a huge amount of business for other
products and services! Many people, however,
fail to fully utilize eBay’s resources to this end.
eBay has over 100 million members, and they
gained those members by continually running major
marketing campaigns. Essentially, they do your
marketing for you. But you have to help yourself as
well. The key is to drive people to your auction page,
which in turn can be used to drive traffic to your
website.
You can sell many different items on your website,
including items that are up for auction at eBay! This
is a fabulous way to earn income that does not rely
on eBay auctions. You can easily accept website
payments with a Paypal account, so there is no
need for an expensive merchant account!
You are not allowed to include the website address
of an outside website on your auctions – you are,
however, perfectly welcome to place a link to your
website on your eBay ‘About Me’ page. Invite your
bidders and potential bidders to view your about me
page, and watch the website traffic roll in!
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SafeHarbor; eBay’s Own Scotland Yard.
SafeHarbor are the eBay police department. If you break the rules, commit fraud or try to buy something you’re not supposed to, they’ll be after you.
When You Don’t Pay.
This is the most common rule buyers break – it’s all too easy to just change your mind and try to get out of the auction. eBay regards every auction as a contract, and will punish you if you don’t go through with your end of the deal. If you decide not to pay then expect to get a few nasty warning emails from eBay threatening you with banning if you do it again. Not to mention, of course, that you’ll get a big negative ‘DID NOT PAY’ feedback comment from the seller.
So There Are Things You Can’t Buy on eBay?
Yes, there are: more things than you’d expect. It makes sense that you can’t buy firearms, for example, but you also can’t buy fireworks – eBay are worried about the risks of sending them in the post. Laws in many countries mean that you can’t buy alcohol or tobacco. You can’t buy illegal or prescription drugs, stocks and shares, or lottery tickets. No underwear, either. You can’t buy any little pet puppies or kittens, as animals are banned. If items infringe on copyright, like pirate CDs or software, then they’re not allowed either.
eBay’s policy is controversial, not least because it is somewhat random in its enforcement – and there have been accusations that they’re more responsive to the copyright concerns of big businesses than to auctions for items that might actually be dangerous. If they do decide to go after you or the seller, though, they will cancel the auction and may also suspend your accounts.
Fraud.
eBay runs remarkably well considering how unregulated it is, but there are still fraudsters. If you are a victim of fraud – for example, you pay for an item that never turns up – then SafeHarbor will investigate for you. eBay’s standard purchase protection will give you up to $200 back if your claim is successful. Be aware, though, that this can take a few months.
In addition, if you paid by PayPal, then they can usually reverse the transaction relatively easily and get you more (if not all) of your money back. This is another reason why many buyers prefer to use PayPal. Some sellers are a little scared of the effectiveness of the refund system, as they can send out items in good faith only to find that their buyer was fraudulent and the transaction has been reversed. If you’re worried about fraud, as a buyer, you should always use PayPal.
What’s that? You don’t know how to use PayPal? Well, luckily for you, the next article is all about using PayPal to improve your eBay life.
EBay Sellers: How to Market Your Auctions
Are you an eBay seller? If you are, your goal is likely to make as much money as you can by selling products that you no longer need or want on eBay. Unfortunately, there are now thousands, if not millions, of individuals who are interested in doing the same thing. For you, this often means a steady increase in competition. However, even with competition, you should still be able to make a profit when using eBay, but you may need a little bit of help. That help could from marketing.
When many of us think of internet marketing, we often automatically think of online retail stores or online websites. Although you are not running your own online retail store, you are trying to make a profit online; therefore, you are, in a way, like a retailer. Just having your for sale items listed on eBay is enough to get your eBay items exposure, but you may want to think about taking it a step farther. There are a number of different ways that you can go about marketing your for sale eBay items, without having to spend a dime.
Perhaps, one of the best ways to go about marketing your eBay items is by joining the eBay community, otherwise known as the online message boards. When you talk with other eBay community members your screen name used is also your eBay name. In the eBay community forum, every time that you start a new message or respond to an existing one your name is left, with a link to your main eBay webpage. That is the age that outlines all of the items that you currently have available for sale. Many eBay community members click other member’s pages just out of curiosity, but it not uncommon for someone to find something that catches their eye. Simply starting a few conversations with other eBay community members, even just occasionally, may help to up your eBay exposure.
Another relatively easy way that you can market your eBay auction listings to the general public is by posting on a number of message boards, besides eBay. There are a number of message boards that allow internet users, just like you, to post information on items that they have available for sale, both on and off of eBay. Providing a link, as well as short description of some of the items that you are looking to sell is a great way to increase your eBay exposure and up your chances of making a sale. When taking this internet marketing approach, it is important that you only advertise your eBay listings in areas designated for doing so. Spamming is not permitted on many online message boards and it may actually get you a bad reputation.
Speaking of using online message boards, there are a number of online message boards or forums that allow members to have signatures. Signatures are where many people leave their name or a favorite quote of theirs, but some message boards allow members to use it as space to promote their products or businesses. Before posting a link to your eBay auctions, you are advised to examine the online message board’s policy concerning signature advertising. Should it be allowed, you are advised to take advantage of this free internet marketing. You will want to post a link to your eBay sales page, but be sure to mention that eBay is where all clickers will be going.
Another easy that you can promote your eBay items, particularly if you have multiple items for sale, is by putting a “please checkout my other eBay auctions,” message at the end of each of your eBay listings. As with all of the other above mentioned internet marketing tactics, this is easy and free to do.
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